TrialScale
Legal Disclosures

Terms of Service

Last Updated: September 2026

1. Agreement to Terms

By accessing or using the TrialScale website, platform previews, or demonstration services, you agree to be bound by these Terms of Service. Enterprise subscriptions for the TrialScale CTMS platform are governed by a separate Master Services Agreement (MSA) and Business Associate Agreement (BAA).

2. Permitted Use & Platform Demonstrations

Demonstration environments, simulated datasets, whitepapers, and interactive ROI calculators provided on this site are for informational and evaluation purposes only. You may not reverse-engineer, decompile, or misuse the demonstration software or intellectual property.

3. Regulatory & Compliance Notice

TrialScale is designed to support customer compliance with FDA 21 CFR Part 11, EU Annex 11, and ICH GCP standards. Formal system qualification, GxP computer system validation (CSV/CSA), and operational procedural controls remain the regulatory responsibility of the clinical trial sponsor or designated entity.

4. Intellectual Property

All trademarks, system architectures, interface designs, logos, and technical documentation on this site are the exclusive property of TrialScale.

5. Contact Information

For legal inquiries or questions concerning enterprise licensing agreements, please contact legal@trialscale.com.

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TrialScale Cookie & Telemetry Policy

As a clinical operations technology platform designed for 21 CFR Part 11 and EU Annex 11 alignment, TrialScale maintains strict data integrity and privacy boundaries. We categorize browser storage into two distinct classes:

1. Strictly Necessary Storage (Always Active)Required

Essential for core website operation, CSRF/bot mitigation (Cloudflare Turnstile token validation), and theme persistence. These tokens do not track users across domains and cannot be turned off.

2. Google Analytics (GA4) TelemetryOptional

Measures aggregate interaction metrics (session length, page scroll depth, device viewport) without collecting HIPAA PHI or clinical study subject data. IP anonymization is enforced by default.